Getting more customers

How to partner up for increased chances of success and profit

For some time I’ve had a few ideas for web publishing business but haven’t had the time or technical expertise to make them come to life. So, after listening to the Beermat Entrepreneur Live CD I started to keep an eye out for a team to help me with my ideas. You see, the idea

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Business Collaboration is worth the risk

The more I think about what I’m doing to develop my fledgling business, the more I begin to realise that collaborative projects are increasingly worth pursuing. I’ve written about business collaboration before at /how-to-partner-up-for-increased-chances-of-success-and-profit/ but I wanted to share a couple of very recent projects. This morning I went to a networking group with several

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a lesson in customer service

How to focus on your customers and not your internal problems

This great real-life lesson on “How to focus on your customers” was contributed by my good friend Paul Kaerger: “My father-in-law had an issue with his van recently and it had to be recovered to the garage for some work. It took over five hours to get the insurance company and the recovery company to

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Why your customers buy – it’s often not about the product

Working out why your customers buy from you can really improve your marketing and save a whole load of wasted time and money.  Here’s a quick case study on how I helped a newly self-employed ironing lady work this out: A while back I did a bit of training for a woman called Zoe who

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