Keeping in touch with customers doesn’t require brain surgery but often has a huge impact on customer retention. Here’s an example of where a couple of companies might have kept me as a client if they’d made more of an effort to keep me happy. Recently I’ve finally finished consolidating my pensions into my SIPP […]
Don’t do this if you want to keep your customers Read More »
One of the biggest challenges that many of us in business have is the sheer number of potentially good business ideas or potentially profit-making concepts that we tend to generate. Now I say that’s a problem because very few of us have the resources available to have someone else do some digging to work out
How to recognise potentially good business ideas Read More »
Sometimes, allowing time to get things done can be just hard work. Let me explain: I seem to have spent a lot of time lately building websites. Not that I mind but it has occurred to me that even something that you think might not take too long actually takes ages. To be honest I
Cut stress by allowing time to get things done Read More »
In my view the biggest challenge when you’re self-employed is coping with work overload. There is always more to do than time available for doing it. And it can quickly become overwhelming to the point where you feel paralysed trying to work out what to do next. But while it’s difficult to reduce the workload
Quick tips for coping with work overload Read More »