Systems that keep working, even when you’re not there

Get your systems working so nothing slips through the cracks. We’ll set up your CRM and automate the repetitive jobs, so every lead is followed up and your marketing keeps ticking along while you get on with running the business.

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CRM Setup & Marketing Automation for Small Businesses

What’s included

Everything you need so nothing falls through the gaps

01

Setting up your CRM

We’ll get your CRM built properly from the start, or get an existing one running the way it should. Contacts organised, pipelines set up to match how you actually sell, and everything set to grow with you.

02

Automated lead follow-up

No more leads going cold because nobody had time to chase them. We’ll build automations that follow up new enquiries straight away, sometimes with a bit of AI helping to route or respond to them, so you never lose a sale to slow response times.

03

Marketing that runs itself

Emails, reminders and follow-ups that fire off automatically based on what your customers do, so your marketing keeps working even on the days you don’t have time to think about it.

04

Reporting and visibility

See exactly what’s happening with your leads and campaigns without having to dig for it. Clear reporting so you always know what’s working and what needs your attention.

05

Working with the tools you’ve got

We’ve set up and managed everything from HubSpot to ActiveCampaign, so whatever CRM or email platform you’re on, we’ll work with what you’ve already got rather than forcing you onto something new.

Karl Craig-West - Marketing freelancer - marketing services for small businesses
Karl Craig-West - Marketing freelancer - marketing services for small businesses

I’m Karl, and CRM and automation is where a lot of my recent work has landed. I keep seeing the same thing: businesses doing great work but losing leads because nobody had time to follow them up properly.
I’ve built full lead follow-up automations on HubSpot, and I manage CRM and email automation for clients on a range of other platforms. I work with a small team of trusted freelancers, so whatever platform you’re on, you get someone who actually knows it.
Whether you need a CRM set up from scratch or an existing one finally pulling its weight, we’ll get it sorted properly.

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Ready for systems that do the following up for you?

Let’s have a quick chat about what a properly automated setup could do for your business, and how much time it could hand back to you. No hard sell, just a friendly conversation.

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